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NELLA Labs

Services · Scale

Platform engineering that makes the next change cheap and the next incident short.

Scale is not a server size. It is how quickly a change reaches production safely, how fast you detect a problem, how quickly you recover, and whether your cloud bill tracks your business. We build the foundations that decide those numbers.

Problems we hear

If you recognise any of these, this is the right page

  • Deployments are manual, infrequent and frightening.
  • Our cloud bill is growing faster than our usage and nobody can attribute it.
  • We do not find out about outages before our customers tell us.
  • Every team builds infrastructure differently and security review is a bottleneck.
  • We need a data platform, but the current reporting comes from spreadsheets and nightly exports.

Outcomes

What you should have at the end

Deployment on demand
Changes reach production in hours through an automated pipeline with quality gates, not in a monthly release window.
Detection before customers notice
Service-level objectives with alerting tied to user-visible symptoms rather than to CPU graphs.
Attributable cost
Cloud spend tagged, attributed to teams and services, with anomaly alerting and a right-sizing baseline.
A reproducible environment
Every environment defined as code and rebuildable from an empty subscription, including the disaster-recovery path.

Capabilities

What Scale covers

Each of these is a distinct piece of work with its own deliverables. They combine into engagements rather than being sold separately.

01

Azure, AWS and Google Cloud architecture

Architecture chosen against your constraints, not a vendor reference diagram.

The problem

Reference architectures assume a team, a budget and an operating model you may not have, and produce systems nobody can run.

What the work involves

We design against your actual constraints: the team who will operate it, your data-residency obligations, your budget, and your existing licensing position. Where a managed service costs more but removes work your team cannot absorb, we say so and show the arithmetic.

Typical deliverables

  • Target architecture with recorded trade-offs (ADRs)
  • Cost model with the assumptions stated
  • Security and identity design
  • Operating-model recommendation and required skills
02

Landing zones and infrastructure as code

Foundations defined as code, so environments cannot drift apart.

The problem

Environments configured by hand diverge, and the difference is discovered during an incident at the worst possible time.

What the work involves

We build landing zones covering subscription and account structure, identity, networking, policy, logging and cost governance — all as version-controlled infrastructure code with automated policy checks in the pipeline. Development, preview, staging and production are the same definition with different parameters.

Typical deliverables

  • Landing zone as infrastructure code (Terraform or Bicep)
  • Identity, network and policy baselines
  • Environment promotion pipeline with drift detection
  • Centralised logging, audit and cost-governance foundations
03

Containers, serverless, networking, identity and security

The runtime layer, built to a least-privilege default.

The problem

Permissive default configurations accumulate silently, and a small compromise becomes a large one because everything can reach everything.

What the work involves

We build with private networking by default, workload identity rather than long-lived secrets, secrets management with rotation, and network policy that denies by default. Container images are scanned, minimal and rebuilt on a schedule rather than pinned and forgotten.

Typical deliverables

  • Container or serverless platform with private-by-default networking
  • Workload identity and managed secrets with rotation
  • Image scanning and supply-chain controls in the pipeline
  • Runtime security monitoring and alerting
04

GitHub and Azure DevOps CI/CD

Pipelines that make the safe path the fast path.

The problem

When the pipeline is slow or unreliable, engineers route around it, and the controls it was meant to enforce stop being enforced.

What the work involves

We build pipelines that are fast enough to trust: parallelised, cached, with clear failure output. Quality gates — tests, linting, type checking, dependency and secret scanning, migration checks and preview deployments — run automatically and block on real failures rather than warning into a log nobody reads.

Typical deliverables

  • Build, test and deployment pipelines with quality gates
  • Preview environments per pull request
  • Database migration checks and safe forward/rollback procedures
  • Release records with automated changelogs and rollback paths
05

Internal developer platforms

Paved paths so teams ship without re-deciding the same things.

The problem

Every team solving infrastructure, observability and compliance independently is expensive, inconsistent and impossible to secure.

What the work involves

We build golden paths: templates, modules and self-service tooling that make the compliant, observable, secure option the easiest one to take. The platform is a product with users, so we treat developer experience and documentation as deliverables rather than afterthoughts.

Typical deliverables

  • Service templates and reusable infrastructure modules
  • Self-service environment provisioning
  • Developer portal and service catalogue
  • Platform documentation and adoption support
06

DevSecOps, test automation, release governance and observability

Controls that run automatically instead of arriving as a spreadsheet.

The problem

Manual security and release governance either slows delivery to a crawl or gets bypassed under deadline pressure. Usually both, alternately.

What the work involves

We automate the controls: dependency and secret scanning, static analysis, infrastructure policy checks, and evidence generation for release approval. Observability is built as a first-class concern — structured logs without secrets, distributed tracing, and alerting tied to service-level objectives.

Typical deliverables

  • Automated security scanning integrated into the pipeline
  • Test automation across unit, integration, contract and end-to-end levels
  • Release governance with automatically generated evidence
  • Observability: logs, metrics, traces, SLOs and alert routing
07

Reliability, disaster recovery, FinOps and performance

Recovery objectives that have been tested, and costs that have been attributed.

The problem

Recovery objectives are written in contracts and never rehearsed; cloud costs grow without anyone able to attribute them to a service or a decision.

What the work involves

We define service-level objectives with error budgets, rehearse restore and failover on a schedule, and run load and performance testing against defined budgets. On cost, we implement tagging and attribution, right-sizing analysis, commitment planning and anomaly alerting so spend becomes a managed number.

Typical deliverables

  • SLOs, error budgets and alerting tied to user-visible symptoms
  • Tested backup, restore and failover procedures with evidence
  • Load and performance test suites with budgets
  • FinOps baseline: tagging, attribution, right-sizing and anomaly alerts
08

Data engineering, analytics, BI and AI-ready data platforms

Trusted data, with lineage and quality tests, ready for both reporting and AI.

The problem

Reporting built on undocumented extracts produces numbers that disagree between teams, and nobody can say which is right.

What the work involves

We build data pipelines with tested transformations, documented lineage and automated data-quality checks that alert on failure rather than silently publishing bad numbers. Governance, classification and access control are designed in — which is also what makes the platform safe to use for AI later.

Typical deliverables

  • Ingestion and transformation pipelines with tests and lineage
  • Data-quality monitoring with alerting on failure
  • Semantic layer and governed BI models
  • Classification, access control and retention policy

Engagement models

How we can work together

Architecture or FinOps review

A fixed-fee review producing findings, quantified risks and a prioritised remediation plan.

Best for: Validating a direction, or building the case for investment.

Foundation build

A fixed-scope engagement delivering landing zones, pipelines or observability foundations.

Best for: Establishing a platform baseline before scaling delivery.

Platform squad

A dedicated platform team working to your roadmap with knowledge transfer built in.

Best for: Sustained platform engineering programmes.

Delivery process

How the work runs

  1. 01

    Explore

    Establish the current baseline and what is actually hurting.

  2. 02

    Shape

    Assessment, target architecture, cost model and sequencing.

  3. 03

    Build

    Foundations as code, delivered incrementally and adopted as they land.

  4. 04

    Validate

    Load, failover and restore rehearsals with evidence.

  5. 05

    Operate

    Run, measure and continuously improve against SLOs and cost.

Technology approach

What we build with, and why

Cloud
Azure, AWS, Google Cloud and Vercel. Selection is driven by your estate, residency needs and the team who will operate it.
Infrastructure as code
Terraform and Bicep, with policy-as-code checks enforced in the pipeline.
CI/CD
GitHub Actions and Azure DevOps, with preview environments and automated migration checks.
Observability
OpenTelemetry-based instrumentation exported to your chosen backend, so the data is not locked to one vendor.
Data
Postgres, cloud-managed warehouses, and version-controlled, tested transformation pipelines.

Security and quality

Non-negotiables

  • Least privilege by default, in the network, the identity model and the database.
  • Secrets never live in source, logs, fixtures, build output or screenshots.
  • Restore and failover are rehearsed on a schedule; an untested backup is not a backup.
  • Alerts fire on user-visible symptoms, so an alert always means something a person should do.
  • Every environment is reproducible from code, including production.

Investment

Starting points

Indicative bands, not quotations. What moves a project within — or outside — these ranges is scope, integration count, data quality and regulatory context.

CI/CD foundation

£8,000 – £20,000

Pipelines, quality gates and preview environments.

Cloud landing zone

£20,000 – £60,000

Identity, networking, policy and cost governance as code.

FinOps / architecture review

£7,500 – £25,000

Findings, quantified risk and a prioritised plan.

Platform engineering programme

£100,000 – £400,000+

Sustained platform delivery with a dedicated squad.

All published figures are indicative and exclude tax, cloud and model usage, third-party licences and app-store fees. A price becomes an offer only when a person at NELLA Labs confirms it in writing.

Related

Where this shows up

NELLA Labs product

Daju Verify

Onboard people and businesses with evidence you can audit.

NELLA Labs product

Domicium

The rental relationship, from listing to renewal, in one record.

Industry

Financial services and fintech

Onboarding, money movement and controls that survive an audit.

Industry

Government and public services

Services that must work for everyone, and be defensible afterwards.

Industry

Retail and commerce

Peak traffic, inventory truth and a checkout that never wobbles.

Frequently asked questions

Which cloud should we use?

Usually the one your team can operate and your existing agreements already cover. Technical differences between the major providers matter far less than the skills in your organisation, your data-residency obligations and your commercial position. We will tell you when a specific requirement genuinely favours one — and when the honest answer is that it does not matter.

Can you reduce our cloud bill?

Usually, and often significantly, but we will not put a percentage on it before looking. Most savings come from three places: resources provisioned for a peak that never occurs, environments left running outside working hours, and storage lifecycle rules nobody configured. A review quantifies each with the effort required, so you can decide what is worth doing.

Do we need Kubernetes?

Probably not, unless you already run it well or you have a genuine multi-workload orchestration need. It is powerful and it is a significant operational commitment. For most teams, managed container services or serverless deliver the same outcome for far less operational cost. If you already run Kubernetes we will work with it rather than campaign against it.

How do you handle data residency?

It is a design constraint established during Shape, not something reconciled afterwards. We map where each category of data is collected, stored, processed and accessed from, select regions accordingly, and document transfer mechanisms where cross-border access is unavoidable. The result feeds directly into your processing records.

Next step

Start a scale conversation

The Project Architect will already know you came from this page, and will ask questions that fit.