Website terms of use

These terms cover your use of this website. They do not govern any engagement between us — that is covered by a separate master services agreement, statement of work and, where personal data is involved, a data processing agreement.

We publish prices as indicative bands and label them as such. Nothing on this site is an offer capable of acceptance. A price, timeline or scope becomes binding only when set out in a signed agreement.

Where a fact is not yet confirmed — a location, a product availability date, a partner status — this site does not assert it. We would rather say nothing than publish something we cannot stand behind.

Do not attempt to gain unauthorised access to any part of this platform, interfere with its operation, or use it to store or transmit unlawful material. Security researchers acting in good faith should follow the vulnerability reporting process in the Trust Centre.

The content, design and code of this site belong to NELLA Labs unless stated otherwise. In client engagements, ownership of bespoke deliverables transfers to the client on payment, while pre-existing frameworks, reusable components and accelerators remain ours under a perpetual licence to the client. That position is set out in the engagement contract rather than here.